KERALA UNIVERSITY COLLEGE OF
TEACHER EDUCATION
KARIAVATTOM
ONE LINE ASSIGNMENT
“ROLE OF E-COMMERCE IN THE MODERN
WORLD”
SUBMITTED BY
ARIYA.S
INDEX
SL NO.
|
CONTENTS
|
PAGE NO.
|
1
|
INTRODUCTION
|
3
|
2
|
E-COMMERCE
|
4
|
3
|
E-COMMERCE PRACTICES
|
5
|
4
|
ADVANTAGES &DISADVANTAGES OF E-COMMERCE
|
6
|
5
|
MODELS OF E-COMMERCE
|
7
|
6
|
ROLE OF E-COMMERCE IN THE MODERN WORLD
|
8
|
7
|
E-COMMERCE WEBSITES
|
9
|
8
|
IMPORTANCE &USES OF E-COMMERCE
|
10-11
|
9
|
BENEFITS OFFERED BY E-COMMERCE TO THE MODERN WORLD
|
12-15
|
10
|
CONCLUSION
|
16
|
11
|
REFERENCES
|
16
|
INTRODUCTION
Commerce is the
distribution of goods and services in a large scale. It is also trade and aids
to trade. They make mass distribution of goods and service easy.Electronic commerce, commonly known as E-commerce ,
is trading in products or services using computer networks, such as the
Internet. Electronic commerce draws on technologies such as mobile
commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data
collection systems. Modern electronic commerce
typically uses the World Wide Web for
at least one part of the transaction's life cycle, although it may also use
other technologies such as e-mail, mobile
devices, social media, and telephone. E-Commerce
known as electronic commerce that is use of World Wide Web for buying and
selling of products or services. It encompass on different technologies such as
internet marketing, mobile commerce, electronic data interchange, online
transaction processing etc. E-Commerce website offers the products and services
for online sales and purchase and enabling online transactions for such sales
e-commerce services are equipped with domain name purchasing, secure hosting,
and full integration with the payment gateway of your choice, web design,
shopping cart system and marketing……..
E-COMMERCE
MEANING
E-commerce (electronic commerce or EC) is the buying and selling of goods
and services, or the transmitting of funds or data, over an electronic network,
primarily the Internet. E-commerce (electronic commerce or EC) is the buying and selling
of goods and services, or the transmitting of funds or data, over an electronic
network, primarily the Internet. These business transactions occur either
business-to-business, business-to-consumer, consumer-to-consumer or
consumer-to-business. The terms e-commerce and e-business are often
used interchangeably. The term e-tail is also sometimes used in
reference to transactional processes around online retail. E-commerce is conducted using a
variety of applications, such as email, fax, online catalogs and shopping carts, Electronic Data Interchange (EDI), File Transfer Protocol, and Web services. Most of this is business-to-business, with some companies attempting to use email and fax
for unsolicited ads (usually viewed as spam) to consumers and other business
prospects, as well as to send out e-newsletters to subscribers
DEFINITION OF E-COMMERCE '
A type of business model, or segment of a larger business model,
that enables a firm or individual to conduct business over an electronic
network, typically the internet. Electronic commerce operates in all four of
the major market segments: business to business, business to consumer, consumer
to consumer and consumer to business. It can be thought of as a more advanced
form of mail-order purchasing through a catalog. Almost any product or service
can be offered via ecommerce, from books and music to financial services and
plane tickets.
E-COMMERCE PRACTICES
Provide Etail or "virtual storefronts" on websites with online
catalogs, sometimes gathered into a "virtual mall".
Gather and use demographic data
through web contacts and social media.
Use electronic data interchange, the
business-to-business exchange of data.
Reach prospective and established
customers by E-mail or fax (for example, with newsletters).
Provide secure business transactions.
Advantages and Disadvantages of E-commerce
The
invention of faster internet connectivity and powerful online tools has resulted
in E-commerce. Ecommerce offered many
advantages to companies and customers but it also caused many problems.
Advantages
of E-commerce
·
Faster
buying/selling procedure, as well as easy to find products.
·
Buying/selling
24/7.
·
More
reach to customers, there is no theoretical geographic limitations.
·
Low
operational costs and better quality of services.
·
No need
of physical company set-ups.
·
Easy to
start and manage a business.
·
Customers
can easily select products from different providers without moving around
physically.
Disadvantages
of E-commerce
·
Any
one, good or bad, can easily start a business. And there are many bad sites
which eat up customers’ money.
·
There
is no guarantee of product quality.
·
Mechanical
failures can cause unpredictable effects on the total processes.
·
As
there is minimum chance of direct customer to company interactions, customer
loyalty is always on a check.
·
There
are many hackers who look for opportunities, and thus an ecommerce site,
service, payment gateways; all are always prone to attack.
MODELS OF E-COMMERCE
There are multiple models
of sales scenario in e-commerce.
Business-to-Consumer (B2C)
In a Business-to-Consumer E-commerce
environment, companies sell their online goods to consumers who are the end
users of their products or services. Usually, B2C E-commerce web shops have an
open access for any visitor.
Business-to-Business (B2B)
In a Business-to-Business
E-commerce environment, companies sell their online goods to other companies
without being engaged in sales to consumers.
The B2B market has two primary components: e-frastructure and e-markets.
E-frastructure is the architecture of B2B, primarily consisting of the
following:
- logistics - transportation, warehousing and
distribution (e.g., Procter and Gamble);
- application service providers - deployment, hosting and
management of packaged software from a central facility (e.g., Oracle and
Link share);
- outsourcing of functions in the process of e-commerce,
such as Web-hosting, security and customer care solutions (e.g.,
outsourcing providers such as share, Net Sales, IXL Enterprises and
Universal Access);
Consumer-to-Business
(C2B)
In a Consumer-to-Business E-commerce environment, consumers
usually post their products or services online on which companies can post
their bids
Consumer-to-Consumer (C2C)
In a Consumer-to-Consumer E-commerce
environment consumers sell their online goods to other consumers.
Role of e-commerce in modern world
Electronic commerce, or Ecommerce, which literally means business
trading through the Internet, has been around the globe since mid 90s. However,
until the recent few years, Ecommerce is getting more and more attention from
entrepreneur and consumers, both local and international. One of the main
reasons is the highly successful
operations of some well known names on the Internet, such as eBay, Yahoo and
Dell. From the business viewpoint, E-commerce is much more cost effective
compared to traditional commerce method. This is due to the fact where through
Ecommerce, the cost for the middleperson to sell their products can be saved
and diverted to another aspect of their business.
E-COMMERCE WEBSITES
Numerous
sites are created online every day. Individuals and companies are taking the
opportunity to buy and sell online. Small businesses, entrepreneurs, and
corporations are seeing the value in selling online and aren't letting it slip
through their hands. With the rapid growth of the Internet, it is only a matter
of time before every good and service can be found, bought, and delivered
through the Internet. Businesses are able to get directly inside their
potential consumers homes with the click of a mouse.
E-commerce
is becoming more important in businesses as the Internet grows and competition
becomes fiercer. It has multiple advantages for both consumers and businesses
alike. From the business perspective, with less time spent during each
transaction, more transactions can be achieved on the same day, more money is
made. This time factor is also beneficial from a consumer standpoint.
An
e-commerce website will allow you to shop all of these categories, but in the
comfort of your own home, behind a computer screen. An
e-commerce website will allow you to shop all of these categories, but in the comfort of
your own home, behind a computer screen. It will become essential for a company
to have one to survive and stay competitive in the ever changing market.
IMPORTANCE AND USES OF
E-COMMERCE IN THE MODERN WORLD
1.
Exploitation of New Business
Broadly speaking,
electronic commerce emphasizes the generation and exploitation of new .business
opportunities and to use popular phrases: “generate business value” or “do more
with less”.
3. Improvement of
Business Transaction
Electronic Commerce
endeavors to improve the execution of business transaction over various
networks.
4.
Effective Performance
It leads to more
effective performance i.e. better quality, greater customer satisfaction and
better corporate decision making.
5.
Greater Economic Efficiency
We may achieve
greater economic efficiency (lower cost) and more rapid exchange (high speed,
accelerated, or real-time interaction) with the help of electronic commerce.
6.
Execution of Information
It enables the
execution of information-laden transactions between two or more parties using
inter connected networks. These networks can be a combination of ‘plain old
telephone system’ (POTS), Cable TV, leased lines and wireless.
7.
Incorporating Transaction
Electronic Commerce
also incorporates transaction management, which organizes, routes, processes
and tracks transactions. It also includes consumers making electronic payments
and funds transfers.
8.
Increasing of Revenue
Firm use technology
to either lower operating costs or increase revenue. Electronic Commerce has
the Potential to increase revenue by creating new markets for old products,
creating new information-based products, and establishing new service delivery
channels to better serve and interact with customers.
9.
Facilitating of Network Form
Electronic
Commerce is also impacting business to business interactions. It facilitates
the network form of organization where small flexible firms rely on other
partner, companies for component supplies and product distribution to meet
changing customer demand more effectively
E Commerce is one of the most important facets of the
Internet to have emerged in the recent times. Ecommerce or electronic commerce
involves carrying out business over the Internet with the
assistance of computers, which are linked to each other forming a network. To
be specific ecommerce would be buying and selling of goods and services and
transfer of funds through digital communications.
BENEFITS OF E-COMMERCE
- Ecommerce allows people to carry out businesses without the
barriers of time or distance. One can log on to the Internet at any point
of time, be it day or night and purchase or sell anything one desires at a
single click of the mouse.
- The direct cost-of-sale for an order taken from a web site is
lower than through traditional means (retail, paper based), as there is no
human interaction during the on-line electronic purchase order process.
- Ecommerce is ideal
for niche products. Customers for such products are usually few. But in
the vast market place i.e. the Internet, even niche products could
generate viable volumes.
- It is the cheapest means of doing
business.
- The day-to-day
pressures of the marketplace have played their part in reducing the opportunities
for companies to invest in improving their competitive position. A mature
market, increased competitions have all reduced the amount of money
available to invest. From the buyer’s perspective also ecommerce offers a
lot of tangible advantages.
1. Reduction in buyer’s sorting out time.
2. Better buyer decisions
3. Less time is spent in resolving invoice and order discrepancies.
4. Increased opportunities for buying alternative products.
- The strategic benefit
of making a business ‘ecommerce enabled’, is that it helps reduce the
delivery time, labour cost and the cost incurred in the following areas:
1. Document preparation
2. Error detection and correction
3. Reconciliation
4. Mail preparation
5. Telephone calling
6. Credit card machines
7. Data entry
8. Overtime
9. Supervision expenses
- Operational benefits
of e commerce include reducing both the time and personnel required to
complete business processes, and reducing strain on other resources.
Benefits of e-commerce to customers
Workers, suppliers, DISTRIBUTORS AND COMPETITORS
E-commerce facilitates organization networks, wherein small firms depend
on “partner” firms for supplies and product distribution to address customer
demands more effectively. To manage the chain of networks linking customers,
workers, suppliers, distributors, and even competitors, an integrated or
extended supply chain management solution is needed. Supply chain management
(SCM) is defined as the supervision of materials, information, and finances as
they move from supplier to manufacturer to wholesaler to retailer to consumer.
It involves the coordination and integration of these flows both within and
among companies. The goal of any effective supply chain management system is timely
provision of goods or services to the next link in the chain (and ultimately,
the reduction of inventory within each link).
There are three
main flows in SCM, namely:
- The product flow, which includes
the movement of goods from a supplier to a customer, as well as any
customer returns or service needs;
- The information flow, which
involves the transmission of orders and the update of the status of
delivery; and
- The finances flow, which
consists of credit terms, payment schedules, and consignment and title
ownership arrangements.
Some SCM
applications are based on open data models that support the sharing of data
both inside and outside the enterprise, called the extended enterprise, and
includes key suppliers, manufacturers, and end customers of a specific company.
Shared data resides in diverse database systems, or data warehouses, at several
different sites and companies. Sharing this data “upstream” (with a company’s
suppliers) and “downstream” (with a company’s clients) allows SCM applications
to improve the time-to-market of products and reduce costs. It also allows all
parties in the supply chain to better manage current resources and plan for
future needs.
Old Economy Relationships vs. New Economy
Relationships
BENEFITS OFFERED BY
E-COMMERCE TO BUYERS:
- Quick shopping
and no need to visit marketplaces.
- Amazing
discounts and deals enabled through online platforms, good way to save
money.
- People can buy
products available internationally.
- Multiple
payment modes make it easier to shop online.
- Online shopping
alerts make is easier for the users to grab quality shopping ideas &
shopping anywhere.
The above mentioned points explain the importance of E-Commerce in
today’s world as an interactive, cost effective, interesting and easier way of
buying and selling products. Development in modern web and software
technologies are elevating excellence and expanded options in this field.
CONCLUSION
In global market sense, the
appearance of Ecommerce as a pioneer has opened up various windows of
opportunities for a variety of other companies and investors. For instance, due
to the booming of Ecommerce, more and more resources are being directed into electronic
securities, internet facilities, business plans and new technologies. In short,
if without any major obstacles, Ecommerce
will certainly continue to mature in the global market and eventually, it will
become an essential business plan for a company in order to survive and stay
competitive in the ever changing market. So anyone can easily say e-commerce
plays an important role in the national development. From the inception or the internet
and E-commerce the possibilities have become endless for both business and
consumers…
REFERENC
1. ELECTRONIC COMMERCE:A MANAGER GUIDE,ADDISSON,WESLE
2 .INTERNET
COMMERCE:DIGITAL MODELS BUSINESS,LAWRENCE,WILEY
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